Find answers to common questions about VideoHub360 licenses, features, support, updates, Studio, livestreaming, memberships, courses, Starter Sites, WooCommerce, Elementor, professional setup services, and more.
VideoHub360 is a complete digital platform built for WordPress. It combines video publishing, livestreaming, community features, memberships, courses, business tools, PWA/app functionality, production tools, and other platform features into one integrated WordPress product suite.
VideoHub360 includes the VideoHub360 WordPress Theme, VideoHub360 Core, VideoHub360 Studio, VideoHub360 Community, VideoHub360 Memberships, VideoHub360 Starter Sites, VH360 PWA & App, Elementor integration, frontend dashboards, templates, platform tools, and related product resources.
The main difference is the number of websites that may be officially activated under your VideoHub360 license.
Each lifetime license includes access to the same core VideoHub360 product suite unless otherwise stated on the applicable product page.
A lifetime license gives you lifetime product access under the license plan you purchased. Your license does not automatically expire when your included support period ends.
Support is separate from lifetime product access. Official updates and other license-connected services are provided to eligible licenses according to the VideoHub360 License Policy.
Yes. Unless otherwise stated at purchase, a new VideoHub360 lifetime license includes 6 months of standard product support beginning from the purchase date.
Your lifetime VideoHub360 license does not expire when your support period ends. You may continue using VideoHub360 under your applicable license terms.
If you want additional support after your included support period expires, you can purchase a VideoHub360 Support Renewal.
Unless otherwise stated at purchase, the standard VideoHub360 Support Renewal provides 3 additional months of support for an existing eligible VideoHub360 license.
Yes. Customers should sign in to the correct VideoHub360 customer account before purchasing so the order, license key, downloads, support eligibility, and related account information can be connected properly.
Yes. Elementor is a required plugin for VideoHub360. VideoHub360 includes extensive Elementor integration and Elementor widgets, and Starter Site layouts may use Elementor content for page design and customization.
Not for every type of VideoHub360 website. WooCommerce is a recommended integration that is used for commerce-related functionality such as product purchases, checkout, certain course-access workflows, customer accounts, and some membership-related use cases.
If your VideoHub360 site does not require those commerce features, WooCommerce may not be necessary.
Yes. VideoHub360 includes a Starter Sites system designed to help you launch faster using prebuilt demo experiences.
Depending on the Starter Site package, the importer can bring in WordPress content, media, Elementor layouts, widgets, Customizer settings, theme options, menus, page assignments, and supported portable VideoHub360 settings.
VideoHub360 Studio is the production environment included with the platform for creating professional livestreams and recorded video experiences directly from the browser.
Studio includes Preview and Program monitors, scenes, cameras, microphones, screen sharing, uploaded media, audio mixing, transitions, lower thirds, Bible verse overlays, countdowns, recording workflows, and replay publishing tools.
Yes. VideoHub360 includes livestreaming features for broadcast and interactive experiences, including Agora-powered workflows, Live Rooms, Studio broadcasting, mobile livestreaming, participant layouts, replay workflows, and related livestream controls.
VideoHub360 includes YouTube Live Auto-Broadcast functionality that can monitor configured YouTube livestreams and support automatic VideoHub360 live-post creation, status updates, thumbnails, scheduling, ended-state handling, and replay presentation.
VideoHub360 Studio supports multiple replay and storage destinations depending on your configuration, including VideoPress, Publitio, Bunny Stream, and Local Media fallback.
Third-party providers may require their own accounts, subscriptions, usage fees, or storage charges.
Yes. VideoHub360 includes native membership functionality for membership plans, member records, content gates, access rules, membership-aware platform features, WooCommerce-related access, and Stripe recurring subscription workflows.
Yes. VideoHub360 includes Stripe-based recurring membership workflows for supported membership plans, including checkout, subscription synchronization, billing management, cancellation, reactivation, and related frontend membership tools.
Yes. VideoHub360 includes course and lesson functionality with course catalogs, curriculum presentation, instructor information, learner enrollment, My Learning experiences, preview lessons, and frontend course-management workflows.
Yes. VideoHub360 supports course-access workflows using WooCommerce product purchases and supported membership access rules. You can also designate selected lessons as free previews.
Business Mode allows VideoHub360 to support professional and service-based website experiences in addition to traditional video-platform use cases.
It includes professional profiles, client experiences, availability management, appointment booking, appointment dashboards, and private appointment-related Live Rooms.
Yes. Supported Business Mode workflows include professional availability settings, date-based appointment booking, appointment management, and private Live Room creation for supported appointments.
Yes. VideoHub360 includes giving functionality with configurable funds, suggested amounts, donor designations, optional donor notes, anonymous giving, and supported one-time, weekly, and monthly Stripe giving workflows.
Giving tools also include transaction, donor, recurring-gift, fund, and reporting features.
Yes. VideoHub360 includes activity feeds, user profiles, follow/follower relationships, likes, comments, threaded replies, notifications, direct messages, mentions, member discovery, events, galleries, bulletins, invitations, sharing, and related community features.
Yes. VH360 PWA & App includes installable PWA support, web-manifest generation, service-worker support, offline fallback, install prompts, app icons, app metadata, app-readiness tools, and supported push-notification integrations.
Yes. VideoHub360 includes push-notification functionality with OneSignal support and native APNs/FCM-related infrastructure, along with push-token management and integration with supported VideoHub360 notification workflows.
Yes. Web designers, developers, and agencies can use VideoHub360 when building client websites, provided the websites connected to their commercial VideoHub360 license stay within the activation limit of the license plan purchased.
In supported situations, you may deactivate a website and move an available official activation to another eligible website, provided the number of active websites remains within the limit of your purchased license.
Certain staging, development, localhost, or testing environments may be treated differently when the VideoHub360 license system can reliably identify them as non-production environments.
If you are unsure whether a particular staging environment will count toward your activation limit, contact VideoHub360 support.
The Done-for-You Launch Package is a professional implementation service for customers who want help getting their VideoHub360 website set up and prepared for launch instead of handling the entire implementation themselves.
The exact services included are determined by the current Done-for-You Launch Package description and applicable service terms.
Depending on the project, you may need to provide WordPress or hosting access, branding materials, logos, colors, website content, images, videos, required third-party credentials, approvals, and other information reasonably needed to complete the agreed setup.
Timely access to required materials helps keep the project on schedule.
Not unless they are specifically stated as included. Third-party costs such as hosting, domain registration, premium external plugins, video services, storage, APIs, email services, payment processing, or other external subscriptions are generally separate from the VideoHub360 professional-service price.
The Done-for-You Launch Package covers the work specifically included in its published scope. Requests for custom development, major redesigns, additional integrations, functionality outside the included scope, or other custom work may require additional fees or a separate agreement.
VideoHub360 software and professional services have different refund and cancellation considerations.
Digital software purchases are generally final after meaningful access or use, subject to qualifying refund conditions and applicable law. Professional-service cancellations depend on factors such as whether work has started and how much work has already been completed.
Review the VideoHub360 Refund Policy before purchasing for the complete terms.
VideoHub360 documentation is available through the dedicated VideoHub360 Support Site and Knowledge Base.
Documentation includes installation guides, feature documentation, VideoHub360 Studio guidance, livestreaming information, Starter Sites instructions, membership guides, PWA/app documentation, troubleshooting resources, and more.
Browse the Knowledge Base →Support is handled through the VideoHub360 Support Site. Customers with active support can access documentation, troubleshooting resources, license and account assistance, and available customer support tools.
Visit the Support Site →Yes. VideoHub360 provides Starter Site demos so you can explore different platform use cases and see how VideoHub360 can be adapted for video platforms, churches, creators, courses, communities, care-related websites, and other experiences.
View VideoHub360 Demos →VideoHub360 supports a wide range of WordPress platform use cases. Before purchasing, review the features, demos, documentation, license terms, and refund terms so you can choose the right license and setup option.
Browse the documentation, preview the Starter Site demos, or choose the VideoHub360 license that fits your project.