Frequently Asked Questions

Questions About Videohub360

Find answers to common questions about Videohub360 licenses, features, support, updates, memberships, starter sites, WooCommerce, Elementor, and more.

What is Videohub360?

Videohub360 is a WordPress theme and bundled plugin suite designed to help you build a video platform, creator community, membership site, live streaming experience, and app-ready website.

What comes included with Videohub360?

Videohub360 includes the theme, core platform plugin, community plugin, PWA/App plugin, memberships plugin, starter sites system, templates, dashboards, Elementor widgets, and related tools.

What is the difference between the 1 site, 3 site, and 5 site licenses?

The main difference is the number of websites where your license can be activated. Each lifetime plan includes the same core Videohub360 product suite.

Does lifetime mean lifetime updates?

A lifetime license gives you lifetime product access according to the license plan you purchased. Support access may be separate from lifetime product access and may require renewal after the included support period expires.

Is support included?

Support access is included according to the terms of the license or product you purchased. If your support period expires, you may need to purchase a support renewal to continue receiving support assistance.

What happens when support expires?

When support expires, your ability to receive support assistance may end until support is renewed. Your product access and license terms depend on the plan you purchased.

Do I need to be signed in before purchasing?

Yes. Customers should be signed in before purchasing so the license key can be connected to the correct customer account.

Does Videohub360 use WooCommerce?

Yes. WooCommerce is used for product purchases, checkout, customer accounts, and membership-related commerce workflows.

Do I need Elementor?

Videohub360 is built to be Elementor-friendly and includes Elementor-related widgets and layout support. Some demo layouts or page designs may depend on Elementor for editing and customization.

Does Videohub360 include starter sites?

Yes. Videohub360 includes a Starter Sites system that can import demo content, widgets, Elementor layouts, theme options, Customizer settings, and post-import setup.

Does Videohub360 support memberships?

Yes. Videohub360 includes membership features for plans, access control, content gates, WooCommerce integration, and Stripe-ready subscription workflows.

Does Videohub360 support live streaming?

Yes. Videohub360 includes live room and live streaming-related features, including video session layouts, live room templates, and Agora-related integration support.

Does Videohub360 include community features?

Yes. Videohub360 includes activity feeds, profiles, follows, likes, comments, replies, notifications, direct messages, member discovery, and related community tools.

Does Videohub360 support PWA/app features?

Yes. Videohub360 includes a PWA/App plugin with manifest generation, service worker support, offline fallback, install prompt tools, app metadata features, and optional push notification integrations.

Can I use Videohub360 on client websites?

You may use Videohub360 according to the license plan you purchased. Make sure the number of activated websites does not exceed your license limit.

Can I redistribute or resell Videohub360?

No. A Videohub360 license allows use of the product according to your license terms. It does not allow redistribution, resale, sublicensing, or repackaging of the product.

Where can I find documentation?

Videohub360 documentation is available on the support site. Documentation includes setup guides, feature guides, troubleshooting resources, and product usage instructions.

How do I get support?

Support is handled through the support site. Customers with active support can access support resources, submit tickets, and use available support tools.

Still Have Questions?

Review the documentation, explore the demos, or choose the license that fits your project.